JOB PURPOSE: 

The Performance Analyst is part of the performance management team who is responsible for the development, implementation, and monitoring of the company performance. He/she must build good working relationships with all directorates, employees, customers, and stakeholders.

RESPONSIBILITIES/DUTIES:-

• Analyze data results using analytics, research methodologies, root causes analysis.

• Develop and implement data analyses, leverage data collection systems and other strategies that optimised RDMC performance vision.

• Prepare, analyze, and summarize various weekly, monthly, and periodic operational results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts.

• Improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across RDMC activities.

• Participate in regular meetings with management, assessing and addressing issues to identify and implement improvements toward efficient operations.

• Provide strong and timely dashboard analysis, performance synthetics reports, analysis reports, etc.

• Develop actionable roadmaps for improving workflows and processes and establish and organize KPIs in line with internal and external stakes.

• Comply with all contractual and internal requirements.

• Be able to carry out a continuous improvement activities aligned with management system.

• Carry other duties and responsibilities might be assigned.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE:-

QUALIFICATIONS:

• Bachelor’s degree in engineering is preferred or equivalent degree.

KNOWLEDGE:

• Ability to understand and interpret complex systems and learn new software-based applications.

• Proficiency in data analysis tools and software (e.g., Excel, SQL, Database, Python).

• Proficiency in data analysis BI tools (Qlik Sense, Power BI).

• Knowledge of Data modelling techniques.

• Knowledge of analytic methods.

• Knowledge of ISO 9001 Quality Management System.

EXPERIENCE:

• Minimum 2 years experiences in analysis & performance improvement activities.

• Working knowledge of statistical and numerical analysis and technique

• Rail Transportation industry Sector Knowledge is preferred.

• Ability to deal with complex matrix organization and multiple interfaces.

• Demonstrated experience in performance management activities.

DESIRED BEHAVIOURS: 

• Determined and able to overcome obstacles.

• Effective communication skills Arabic, English

• Good relationship building and interpersonal skills.

• Promoting a culture of Excellence, Pride and Safety across the business

• Good organization skills and analytical skills including problem-solving.