JOB PURPOSE: 

The Operations Training Coordinator is in charge of supporting the training team during training plan execution including material preparation, translation, facilitation and documentation etc..

RESPONSIBILITIES/DUTIES 

• Operation training translation (Follow up of training records, data,matrix, tracker)

• Assist in developing and creating training documents and operation documentation

• Format all documents of the Operations department and prepare them in a ready to submit mode.

• Manage the documents of the Operations department as per the Quality Management System.

• Print, archive, publish operation documents, survey and assessment

• Prepare and maintain the training and documentation records

• Assist the trainers and managers in their duties

• Coordinate trainings logistics and request the stationaries and needs for training

• Issue correspondence and PR

• Request all safety equipment need for trainees

• Translate operation training modules as per Organization requirements.

• Prepare Certification events for new qualified operation employees after training graduation

• Assist the trainers in filling in the individual survey and training profiles

• Perform any other work-related tasks

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

Qualifications:

• B.Sc. Degree in any relevant discipline 

Skills & Knowledge: 

• Fluent English language

• Advanced Excel and MS office skills

• Well-developed written and oral communication skills, inter personal skills, organising and industrial relation skills.

• Effective co-ordination and team working skills

• Must be able to work under pressure and meet strict deadlines.

• Well adept at time-management.

Experience:

• Minimum 1 year’ of related work experience.

DESIRED BEHAVIORS & EXPERIENCES

• Attention to detail.

• Proficiency in designing training materials graphically.

• Leadership, mentoring, and team management skills.

• Strong written and oral communication skills, along with interpersonal skills, organizational abilities, industrial relations skills, and the ability to liaise effectively with teams across all levels.

• Critical thinking with excellent conceptual and consultative skills.

• Effective coordination and teamwork skills.

• Ability to work under pressure and meet tight deadlines.

• Proficient in time management.