JOB PURPOSE: 

Responsible for the safety, availability, and comfort of the track by ensuring the reliability of maintenance operations.

Manage technicians and operators under his responsibility.

RESPONSIBILITIES/DUTIES 

• Ensure the long-term reliability and sustainability of the LRT network's track and workshop installations.

• Maintain railway safety and the sustainability of installations.

• Oversee the proper technical progress of corrective and cyclical maintenance projects.

• Facilitate effective communication with both internal and external stakeholders.

• Perform related duties as assigned by Track Manager

• Maintain compliance with all company policies and procedures.

• Ensure the safety of agents by enforcing safety instructions on a site.

• Plan, organize, oversee, and adjust team activities as required.

• Contribute to the training and development of the team members.

• Align with the company’s strategic objectives and goals.

• Monitor and manage the economic impact of maintenance activities.

• Oversee the completion of maintenance projects and track inspections.

• Ensure the logistics of maintenance worksites.

• Assist in managing the transition and coordination of maintenance activities between night and day shifts.

• Ensuring continuity of service.

• Ensure knowledge of the condition of the track (including analysis of reports).

• Conduct inventory checks for online stock and equipment during night shifts).

• Able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

QUALIFICATIONS:

• Mechanical or civil engineer.

KNOWLEDGE:

• Know the technology of the Metro track.

• Know the constraints related to the operation of the lines.

• Know Track Maintenance.

• Know distressing process.

• Knowing how to manage an emergency intervention.

• Know how to read and interpret readings from measuring vehicles.

• Know the methods of site planning.

• Knowing how to ensure the conduct of work on operated and unoperated track.

• Know how to use CMMS software.

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

• Excellent computer proficiency (MS Office – Word, Excel and Outlook).

EXPERIENCE:

• 3-5 years’ relevant experience in track maintenance.

• Have experience in the change management culture.

DESIRED BEHAVIORS & EXPERIENCES

• Strong track knowledge.

• Management skills.

• Ability to communicate with staff of all levels.

• Ability to supervise and control.

• Good problem-solving skills Process mapping.

• Possess analytical and critical ability.

• Negotiation and decision-making ability.

• Possess self-drive and enthusiasm.

• Problem solving ability.

• Analytical ability.

• Affinity for numbers.

• Dealing with Complexity.

• Verbal & Written Communication.

• Attention to Detail.

• English - fluent in speaking, reading.

• Arabic