JOB PURPOSE:

The PTW Supervisor is responsible for overseeing the validation, coordination, and control of work permits to ensure that all 

maintenance and operational activities are carried out safely, efficiently, and in accordance with regulatory and procedural 

standards. The role plays a critical part in maintaining service continuity by prioritizing tasks, coordinating with internal teams 

and external contractors, and ensuring accurate reporting and compliance with permit-to-work requirements.

RESPONSIBILITIES/DUTIES 

Permit to Work (PTW) Management

• Responsible for verifying work permits and ensuring the reliability and effectiveness of overall work planning.

• Assess and authorize urgent and unscheduled work permits, ensuring alignment between planned and unplanned 

activities.

• Contribute to the revision and enhancement of work permit policies and procedures.

• Compile and submit monthly reports and data related to work permit activities.

Work Coordination and Scheduling

• Liaise with the maintenance contractor and internal maintenance teams to organize the schedule for maintenance 

operations.

• Evaluate and assign task priorities based on operational requirements.

• Oversee maintenance workflows to ensure continuity of service and adherence to safety standards.

Training and Compliance Monitoring

• Track and monitor training schedules for infrastructure access to ensure compliance.

Operational Communication and Support

• Maintain communication with the OCC Duty Chief Controllers and the OCC Manager on matters concerning work orders.

• Carry out duties and follow instructions as directed by operations management.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

QUALIFICATIONS:

• A relevant technical degree in Electrical, Mechanical, or Mechatronics Engineering.

• Proficient in English, both written and spoken.

KNOWLEDGE:

• Solid understanding of technical terminology.

• Strong knowledge of work permit procedures and regulations.

• Excellent planning and coordination capabilities.

• Strong ability to prioritize tasks based on operational requirements.

EXPERIENCE:

• 3 - 5 years of experience in any relevant discipline.

• Previous experience in the railway industry is preferred.

DESIRED BEHAVIORS & EXPERIENCES

• Safety Compliance: Consistently ensures all maintenance and operational activities follow work permit regulations and 

safety standards to protect staff and equipment.

• Attention to Detail: Carefully reviews and validates work permits, maintaining accuracy and compliance with guidelines.

• Effective Planning: Prioritizes and coordinates work tasks efficiently to support smooth maintenance operations and 

business needs.

• Clear Communication: Engages proactively with OCC Duty Chief Controllers, OCC managers, and maintenance teams to 

ensure timely and accurate information exchange.

• Reliability and Accountability: Takes ownership of responsibilities, delivers tasks on time, and maintains consistent 

follow-through on operational instructions.

• Adaptability: Responds promptly and calmly to urgent or unplanned work requests, maintaining operational continuity 

under pressure.

• Collaboration: Works closely with internal departments and external contractors to facilitate coordinated and safe 

maintenance activities.

• Continuous Improvement: Actively participates in updating procedures and supports initiatives aimed at enhancing work 

permit processes and operational efficiency