JOB PURPOSE:

To ensure the effective management and reliability of maintenance documentation and procedures related to signaling and communication control systems. The role includes leading technical investigations, supporting the production team, overseeing asset configuration, and ensuring compliance with ISO standards. The incumbent contributes to the development of maintenance strategies, provides recommendations for future improvements, and ensures timely CMMS updates and reporting of service-impacting failures.

RESPONSIBILITIES/DUTIES

Documentation & Compliance

• Review and update maintenance documentation to ensure accuracy and alignment with regulatory standards.

• Monitor adherence to maintenance procedures and documentation standards.

• Ensure technical documentation is aligned with international railway safety and operational standards.

Asset & System Management

• Track and improve the reliability and availability of signaling and CC assets.

• Oversee the proper configuration and documentation of contract assets.

• Identify, classify, and manage assets within the project scope.

• Define tools and testing methodologies required for asset management.

• Develop asset lifecycle plans in coordination with other engineering disciplines.

• Lead implementation of asset criticality analysis to optimize preventive maintenance.

Technical Support & Investigations

• Lead technical investigations and root cause analyses.

• Provide technical documentation and operational support to the production team.

• Support commissioning teams during testing and validation of signaling systems.

• Liaise with OEMs for escalated technical troubleshooting or upgrades.

Strategy, Planning & Reporting

• Develop and maintain maintenance procedures, asset management, and service plans.

• Advise on future maintenance requirements and strategic improvements.

• Prepare and deliver weekly reports on service-impacting failures.

• Generate performance dashboards for key signaling KPIs.

• Contribute to risk assessments and reliability-centered maintenance (RCM) planning.

System Integration & CMMS

• Assist with setup and continuous updates of the Computerized Maintenance Management System (CMMS).

• Ensure system configuration reflects field conditions and asset status.

• Drive CMMS data quality and user training for accurate work order tracking.

Standards & Audits

• Participate in ISO management reviews (9001, 14001, 45001, 55001).

• Lead internal audits on signaling documentation and maintenance procedures.

• Ensure audit findings are addressed with sustainable corrective actions.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

QUALIFICATIONS:

• Bachelor’s degree in Electrical, Electronics, or Mechatronics Engineering.

• Fluent in English and Arabic, French is a plus.

KNOWLEDGE:

• Strong background in Signaling and Communication Control (CC).

• Proficiency in maintenance documentation and review processes.

• Solid understanding of railway systems and safety culture.

• Familiarity with Testing & Commissioning (T&C) and maintenance production processes.

• Knowledge of Maintenance Management Systems (MMS), such as Maximo.

• Team management experience.

EXPERIENCE:

• 5–7 years of relevant experience in Signaling and Communication Control within the railway, metro, or LRT industry.

DESIRED BEHAVIORS & EXPERIENCES

• Strategic Leadership: Demonstrates a forward-looking mindset with the ability to guide technical teams through complex challenges.

• Systems Thinking: Understands the interconnectivity of systems and applies holistic thinking to problem-solving.

• Technical Authority: Trusted expert in signaling and CC systems, actively mentors peers and ensures knowledge transfer.

• Operational Excellence: Champions continuous improvement, safety, and process optimization.

• Analytical Acumen: Uses data to identify trends, risks, and improvement areas.

• Agility & Innovation: Adapts quickly to new technologies and suggests innovative solutions.

• Clear Communication: Communicates clearly across departments and with external partners.

• Stakeholder Engagement: Effectively collaborates with internal and external stakeholders to achieve common goals.

• Proactive Ownership: Takes initiative, follows through on actions, and is accountable for results.

• Quality & Compliance Mindset: Holds self and team to high standards of quality and regulatory compliance.

• Team Empowerment: Encourages open dialogue, builds trust, and drives performance through motivation and support.