JOB PURPOSE: 

To lead and oversee the strategic implementation and continuous optimization of the asset management system (IBM Maximo), ensuring accurate asset data, effective maintenance strategies, and integration with key enterprise functions. The role is responsible for developing asset hierarchies, managing lifecycle strategies, supporting cross-functional collaboration, and ensuring compliance with international standards such as ISO 55000. Through data-driven decision-making, system enhancements, and stakeholder engagement, the Head of Asset Management ensures the reliability, performance, and cost-effectiveness of assets across the organization. 

RESPONSIBILITIES/DUTIES 

Asset Management Strategy & Leadership

• Lead the end-to-end implementation of IBM Maximo, including planning, system configuration, testing, data migration, user acceptance testing, and go-live support.

• Define and manage asset hierarchies, classifications, attributes, and lifecycle strategies within the Maximo system.

• Ensure alignment of asset management objectives with broader corporate goals by working collaboratively with engineering, IT, operations, and finance teams.

• Drive continuous improvement of asset management practices and tools to meet evolving business needs and user expectations.

System Integration & Optimization

• Oversee the seamless integration of Maximo with enterprise systems such as procurement, finance, and SCADA, ensuring efficient data exchange and process alignment.

• Lead the design, development, and implementation of Maximo workflows, automated alerts, and escalation procedures to streamline asset-related processes.

• Conduct impact assessments for requested Maximo customizations and lead user acceptance testing to validate changes before deployment.

Data Governance & Reporting

• Manage the collection, cleansing, validation, and ongoing maintenance of asset data to ensure accuracy, integrity, and completeness.

• Monitor and report on KPIs related to asset performance, availability, lifecycle costs, and maintenance history.

• Analyze trends in asset performance and maintenance data to support planning for preventive actions, capital replacement, and risk mitigation strategies.

Maintenance Strategy Development

• Design and implement preventive, corrective, and condition-based maintenance strategies using Maximo’s PM module to enhance asset reliability and optimize lifecycle cost.

Training, Support & Compliance

• Provide comprehensive training, documentation, and ongoing support to Maximo users, ensuring effective system adoption and usage.

• Act as the primary point of contact for troubleshooting and user support related to Maximo functionality and reporting.

• Ensure asset management processes and system usage comply with ISO 55000 standards and other applicable frameworks.

Safety Responsibilities

• Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as

required within the job role.

• Comply with the requirements of RDMC RQHSE Policy and Safety Management System.

• Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.

• All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

QUALIFICATIONS:

• Bachelor’s Degree in Engineering, Information Systems, or a related technical field.

• Fluent in English and Arabic, French is a plus.

KNOWLEDGE:

• Familiarity with ISO 55000, reliability-centered maintenance (RCM), and lifecycle asset planning.

• Experience in data governance, asset hierarchy design, and CMMS best practices.

• Certification in Maximo or asset management (e.g., IAM Certificate, Maximo Certified Professional) is preferred.

EXPERIENCE:

• From 7 to 10 years of experience in asset management, maintenance systems, or reliability engineering.

• Proven experience implementing and managing IBM Maximo in large-scale industrial or infrastructure environments.

DESIRED BEHAVIORS & EXPERIENCES

• Strategic Thinking: Demonstrates a long-term, data-driven approach to asset management, aligning system capabilities and practices with organizational goals.

• Analytical Mindset: Uses asset performance data to drive decisions, identify risks, and recommend improvements in maintenance and lifecycle strategies.

• Collaboration and Influence: Builds strong relationships with cross-functional teams (engineering, IT, operations, finance) to ensure alignment and support for asset management initiatives.

• Continuous Improvement Focus: Proactively identifies system enhancements and process improvements based on evolving business needs and user feedback.

• Accountability: Takes full ownership of asset data integrity, system performance, and compliance with applicable standards such as ISO 55000.

• Effective Communication: Clearly conveys technical information and recommendations to both technical and non-technical stakeholders.

• Leadership by Example: Leads the asset management team with professionalism and integrity, fostering a culture of performance, innovation, and responsibility.

• Customer-Centric Approach: Supports end-users through training, troubleshooting, and documentation, ensuring high system usability and satisfaction.