JOB PURPOSE: 

The Centralized Control Supervisor is responsible for overseeing the maintenance and operational reliability of Centralized Control subsystems across Line 3, including ATS, SCADA, ECO, VCP, and related systems. The role involves managing a team of technicians, supervising subcontractors, ensuring system availability, and maintaining compliance with safety and quality standards. This includes coordinating preventive and corrective maintenance activities, troubleshooting system malfunctions, and ensuring timely and accurate reporting.

RESPONSIBILITIES/DUTIES 

Maintenance Planning & Coordination

• Coordinate maintenance teams for preventive and corrective work on Centralized Control subsystems.

• Oversee preventive maintenance activities for Centralized Control equipment.

• Ensure subcontractors strictly follow preventive maintenance plans without failures.

• Monitor system performance to ensure availability of critical Centralized Control services.

Corrective Maintenance & Troubleshooting

• Respond immediately to equipment failures and system malfunctions.

• Perform corrective maintenance on equipment in stations and back-office to minimize downtime.

• Troubleshoot Centralized Control malfunctions and resolve issues efficiently.

• Install and test Centralized Control systems as required.

Compliance & Safety

• Ensure all maintenance activities comply with safety regulations and quality standards.

• Conduct routine safety checks on systems and equipment.

• Ensure compliance with appliance standards, Health & Safety regulations, and environmental requirements.

• Report any environmental or safety issues to the Executive Maintenance.

Tools, Equipment & Materials Management

• Ensure maintenance tools and equipment are properly maintained and in good condition.

• Maintain stock levels and order supplies as needed.

• Maintain a clean, organized, and safe working environment.

Reporting & Documentation

• Maintain accurate service logs, fault reports, and records of part usage.

• Provide accurate reports to management regarding executed tasks and activities.

• Prepare simple technical reports, method statements, and drawings when required.

General Responsibilities

• Provide close supervision and leadership to maintenance technicians and subcontractors.

• Support overall system availability and reliability through effective maintenance.

• Undertake any other duties assigned by management.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

Qualifications

• High school diploma or equivalent; Telecom or Electrical certification required.

• Physically fit and able to perform tasks on schedule.

• Flexible to work shifts, including nights, as required.

Knowledge

• General technical knowledge.

• Railway industry knowledge is preferred.

• Advanced knowledge of Centralized Control subsystems (ATS, SCADA, Networking, Light Current).

• Ability to read and interpret technical drawings and blueprints.

• Strong troubleshooting skills for Centralized Control malfunctions.

Experience

• 5-7 years’ experience in Centralized Control maintenance, preferably in the railway or metro industry.

DESIRED BEHAVIORS & EXPERIENCES

• Strong sense of accountability and ownership.

• Team-oriented with the ability to guide and support colleagues.

• Positive and proactive attitude, adaptable to changing priorities.

• Effective communicator with strong interpersonal skills.

• Organized, reliable, and able to handle multiple tasks under pressure.

• Demonstrates leadership qualities with fairness and integrity.

• Committed to continuous learning and professional growth.