Mission
JOB PURPOSE
The PTW Supervisor is responsible for overseeing the validation, coordination, and control of work permits to ensure that all maintenance and operational activities are carried out safely, efficiently, and in accordance with regulatory and procedural standards. The role plays a critical part in maintaining service continuity by prioritizing tasks, coordinating with internal teams and external contractors, and ensuring accurate reporting and compliance with permit-to-work requirements.
Profile
RESPONSIBILITIES/DUTIES
Permit to Work (PTW) Management
• Responsible for verifying work permits and ensuring the reliability and effectiveness of overall work planning.
• Assess and authorize urgent and unscheduled work permits, ensuring alignment between planned and unplanned activities.
• Contribute to the revision and enhancement of work permit policies and procedures.
• Compile and submit monthly reports and data related to work permit activities.
Work Coordination and Scheduling
• Liaise with the maintenance contractor and internal maintenance teams to organize the schedule for maintenance operations.
• Evaluate and assign task priorities based on operational requirements.
• Oversee maintenance workflows to ensure continuity of service and adherence to safety standards.
Training and Compliance Monitoring
• Track and monitor training schedules for infrastructure access to ensure compliance.
• Follow up on PTW closures and ensure work completion reports are documented.
• Evaluate risks associated with PTW requests and implement action plans for safe operations.
• Ensure compliance with railway safety regulations, operational procedures, and industry standards.
• Identify potential hazards and recommend mitigation measures to enhance safety.
• Conduct on-site inspections to verify adherence to PTW guidelines.
• Report any non-compliance incidents, unsafe practices, or violations related to PTWs.
• Participate in safety audits, risk assessments, and compliance inspections.
Operational Communication and Support
• Maintain communication with the OCC Duty Chief Controllers and the OCC Manager on matters concerning work orders.
• Carry out duties and follow instructions as directed by operations management.
Safety Responsibilities
• Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.
• Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
• Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.
All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.
ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
QUALIFICATIONS:
• Bachelor’s degree in Engineering or an equivalent academic qualification in a relevant discipline.
• Proficient in English, both written and spoken.
KNOWLEDGE:
• Solid understanding of technical terminology.
• Strong knowledge of work permit procedures and regulations.
• Excellent planning and coordination capabilities.
• Strong ability to prioritize tasks based on operational requirements.
EXPERIENCE:
• 3 to 5 years of professional experience, preferably within the railway industry.
DESIRED BEHAVIORS
• Safety Compliance: Consistently ensures all maintenance and operational activities follow work permit regulations and safety standards to protect staff and equipment.
• Attention to Detail: Carefully reviews and validates work permits, maintaining accuracy and compliance with guidelines.
• Effective Planning: Prioritizes and coordinates work tasks efficiently to support smooth maintenance operations and business needs.
• Clear Communication: Engages proactively with OCC Duty Chief Controllers, OCC managers, and maintenance teams to ensure timely and accurate information exchange.
• Reliability and Accountability: Takes ownership of responsibilities, delivers tasks on time, and maintains consistent follow-through on operational instructions.
• Adaptability: Responds promptly and calmly to urgent or unplanned work requests, maintaining operational continuity under pressure.
• Collaboration: Works closely with internal departments and external contractors to facilitate coordinated and safe maintenance activities.
• Continuous Improvement: Actively participates in updating procedures and supports initiatives aimed at enhancing work permit processes and operational efficiency.