Mission
JOB PURPOSE
To lead and manage the preventive, corrective, and predictive maintenance of Automated Fare Collection (AFC) systems, ensuring high equipment reliability, performance, and availability. The AFC Engineer oversees the daily activities of maintenance staff, ensures compliance with safety and technical standards, coordinates with internal and external stakeholders, and uses data-driven insights to optimize maintenance processes and asset performance.
Profile
RESPONSIBILITIES/DUTIES
Maintenance Planning & Execution
• Plan and supervise preventive, corrective, and predictive maintenance activities for AFC systems.
• Allocate daily tasks to technicians and ensure timely completion of assigned work.
• Monitor and analyze AFC asset performance and initiate corrective actions for identified issues or anomalies.
• Ensure effective execution of maintenance plans to meet operational targets and minimize system downtime.
• Provide technical support and guidance to maintenance teams during fault troubleshooting and equipment repair.
Team Leadership & Coordination
• Supervise maintenance staff, fostering a collaborative and performance-driven environment.
• Promote knowledge sharing and continuous learning within the team.
• Monitor team performance, analyze maintenance outcomes, and implement corrective actions where necessary.
• Coordinate with contractors, subcontractors, and other departments for issue resolution and workflow alignment.
• Address technical inquiries and maintain transparent communication with the line manager.
Safety & Compliance
• Ensure that all maintenance activities comply with relevant safety standards and regulations.
• Promote a culture of safety, quality, and accountability among maintenance staff.
• Investigate both reported and unreported incidents or equipment damages and ensure appropriate follow-up actions.
• Support and enforce safety protocols to safeguard personnel, passengers, and property.
Quality Assurance & Reporting
• Conduct regular inspections to assess maintenance quality and operational efficiency.
• Ensure thorough documentation of maintenance procedures, inspections, and failure reports.
• Maintain traceability and proper reporting by updating relevant stakeholders and databases.
• Utilize checklists and standardized forms for consistent quality control and recordkeeping.
Logistics & Inventory Management
• Oversee site logistics, including inventory control, stock levels, and tool calibration.
• Monitor availability of spare parts and materials, ensuring timely procurement or replenishment.
• Support the implementation of corrective or preventive actions related to inventory and tools.
Maximo System Management
• Create and manage Preventive Maintenance (PM) and Corrective Maintenance (CM) work orders in Maximo.
• Ensure the closure of Maximo work orders are completed as per the company policy.
• Ensure maintenance records are accurately documented and compliant with company standards.
• Analyze data in Maximo to support performance reporting and maintenance decision-making.
Continuous Improvement
• Identify opportunities for operational and technical improvements in AFC maintenance.
• Drive process optimization initiatives aligned with industry best practices and organizational goals.
• Contribute to system enhancements and continuous improvement culture within the team.
Other Duties
• Perform additional responsibilities and tasks as assigned by management, ensuring alignment with operational standards and objectives.
ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
QUALIFICATIONS:
• Bachelor’s degree in Electrical, Mechanical, or Mechatronics Engineering.
• Strong troubleshooting capabilities.
KNOWLEDGE:
• In-depth understanding of low-current systems, electrical and communication systems, and electronics.
• Solid knowledge of AFC systems and maintenance practices.
• Familiarity with safety and team management principles.
• Understanding of troubleshooting techniques and reliability engineering concepts.
EXPERIENCE:
• 3 to 5 years of relevant experience in AFC or automation systems maintenance, preferably in the railway industry.
DESIRED BEHAVIORS
• Strong leadership and team supervision skills.
• Effective communication across all organizational levels.
• High level of initiative, self-motivation, and enthusiasm.
• Analytical and problem-solving mindset.
• Attention to detail with a commitment to quality and safety.
• Collaborative team player with a continuous improvement focus.